Empty Seats Fly Free on US Airways 16th January 2015 Some time ago a flight left me delayed and waiting at the airport for another option to reach my destination on time. Though my flight …… Read More
Excellent Customer Service with Delta Airlines 10th November 2014 It costs significantly more, in terms of money, time and lost opportunity; to acquire a new customer as opposed to keeping an existing customer. …… Read More
My Experience with Delta Checked Baggage 7th November 2014 I’m a proponent of packing & traveling light, so I very, very rarely check a bag. On flights I’ve taken with Delta, despite flying quite …… Read More
Update: Frontier Airlines Customer Service 5th November 2014 After a trip to Alaska I wrote about my experience with Frontier Airlines and my attempt to get a refund for a seat selection. I …… Read More
Superb Service at the Westin in Alexandria, Virginia 13th October 2014 I had to be In the DC metro area for the 4th of July holiday weekend for business, and wanted a nice hotel close to …… Read More
Will Frontier Airlines Refund My Seat Selection Fee? 17th September 2014 On my way back from Alaska earlier this month, specifically the Anchorage to Denver leg, I was prepared for a long bit of travel back. …… Read More
20,000 (More) Bonus Miles, Just for Asking 5th September 2014 Previously I’d written about how I picked up 20,000 additional miles from American Airlines Advantage Card by Citibank, just by asking. When a better …… Read More
A Sample Letter I Sent to Customer Service 25th August 2014 One of the properties I own has it’s loan through Fidelity Bank in Wichita, Kansas. A few months back I had a question on my …… Read More
20,000 Bonus Miles, Just for Asking 10th July 2014 Credit card bonus offers are a mixed bag. Often cards will have an offer being made available to the public, with different offers available to …… Read More
